You’re not alone: 100,000 people have started their medical cannabis journey with Releaf

Milestones matter in most industries, but perhaps even more so in healthcare, particularly when it comes to alternative treatment solutions. 

They reflect how far something has come and how many people it has reached. And when that something is a treatment that was banned, stigmatised, even demonised for over a hundred years, the numbers speak volumes on how the tide has truly turned.

Now, over 100,000 people based here in the UK have used Releaf’s medical cannabis eligibility checker to see if cannabis-based treatments are the solution they’ve been searching for, and in turn, created an account with Releaf. 

These aren’t casual visitors. They are individuals actively engaging with Releaf, to find out whether prescribed medical cannabis, through a regulated UK clinic, might succeed where conventional treatments have fallen short.

This milestone reflects more than just website traffic. It represents a growing shift in how people across the UK are thinking about their health, and, how cannabis is viewed in general. Reaching 100,000 individuals shows just how substantial this shift is, and how society is moving beyond the outdated stigma and towards structured, clinically supported alternative routes for their healthcare. 

• Some live with chronic pain that hasn’t responded to conventional treatment. 
• Others are navigating mental health conditions like anxiety or depression. 
• There are patients managing neurological conditions such as epilepsy or multiple sclerosis
• Those with long-term gastrointestinal disorders like IBS or Crohn’s. 
• Some are looking for relief from side effects linked to cancer and its treatment. 
• Others are dealing with sleep disorders that affect every part of their life. 
• And then there are the people going through women’s health concerns, searching for something that finally works for them.

The one thing that unites them all?

The unfortunate fact that conventional treatment options have come up short, and the quiet hope that something else, UK medical cannabis treatment, might finally help.

Why do people choose Releaf over other clinics?

Most people come to Releaf after years of trying to find the right care. 

They have almost always been through the proverbial ringer, seen a number of specialists, and tried a range of treatment options (from pharmaceuticals to physiotherapy) -  with many being told that there is only so much that conventional treatments can do, and that they need to just get on with it and try to manage their symptoms.  

Releaf offers them a chance at something a little different. A clinic that doesn't overpromise, is upfront and honest, and a process that is safe and supportive from the moment they click on our medical cannabis eligibility checker.

That’s why we’re the UK’s most trusted medical cannabis clinic - with a 4.7 Trustpilot rating stemming from over 2000 reviews. 92% of these reviews are five (86%) or four (6%) stars. In comparison, Bupa (the largest private healthcare company in the UK) holds a 4.4 rating, with only 71% five-star reviews. 

That difference says a lot about how patients experience not just the treatment benefits, but also the service itself - more on this later! 

What do people hope to find when they join Releaf?

Behind Releaf’s model is a world-class clinical team of more than 27 GMC-registered specialists with backgrounds covering chronic pain, psychiatry, neurology, oncology, emergency care, and beyond. Every time a person joins our service, a bespoke treatment plan is designed specifically for them. It is then reviewed by a multidisciplinary panel to ensure it’s clinically effective, appropriate, and fully personalised to the individual’s needs, and lifestyle.

9 in 10 of those who have an initial consultation with Releaf go on to receive a regulated prescription after their consultation.

Designed to support you every step of the way

Releaf was created to fill a gap that’s grown steadily since medical cannabis was legalised in the UK in 2018. Stock shortages, inconsistent service, and one-size-fits-all clinics made it harder for patients to get the care they deserved. 

Releaf was built to change that, with a service that is simple, supportive, and truly personal. 

There are two options to choose from -  Pay As You Go or Releaf+

Whether you prefer the flexibility of Pay As You Go or the consistency, security (and financial incentives) of Releaf+ subscription, every patient receives the same high standard of clinical care and seven-day support from our UK-based team.

• Releaf+ is a membership option designed for patients who want peace of mind and simplicity. For £39.99 per month, it includes unlimited consultations, free delivery, free prescription repeats, and access to member-only pricing. 
• Patients who prefer to Pay As You Go still receive full clinical access, with follow-up appointments priced at £69.99. By contrast, most private specialists in the UK charge between £150 and £250 per consultation.

All patients have full access to the Releaf Patient Platform, a secure system built in-house specifically for medical cannabis treatment. From booking appointments, to ordering medications, to tracking deliveries and accessing travel documents, everything is handled in one easy-to-use space. 

Every patient also receives a free Releaf Medical Cannabis Card with their first prescription. The card links to a secure record of your active and past prescriptions and offers a simple way to prove your legal right to carry and take medical cannabis, if ever needed.

Learn more: Safe, trusted, and built for you: why UK patients choose Releaf for medical cannabis

What happens after signing up with Releaf

Signing up with Releaf isn’t a commitment. It’s a simple first step - a way to find out, quickly and clearly, if medical cannabis might be a potential treatment option for your condition or symptoms. 

It begins with a fast and free medical cannabis eligibility checker that takes around 20 seconds and gives you instant clarity on whether you meet the basic clinical criteria.

If you’re eligible, you’ll be prompted to create a Releaf account (which is, again, fast and free). 

The next step is a 30-minute consultation with one of our GMC-registered specialists. Your specialist will talk through your current symptoms, medical history, health goals, and any questions you have. If, for any reason, our doctors decide medical cannabis might not be the right fit for you, don’t worry - we’ve got a money-back guarantee in place to keep you protected.

And when the consultation is done, you’re just getting started. A dedicated team, both medical and non-clinical, is there to walk you through what comes next with clarity, care, and absolutely no pressure. Releaf+ members can access to unlimited face-to-face consultations thanks to their subscription, so you’ll never be left in the dark, or without support.

Don’t just take our word for it…

Behind every account is a person, and behind every prescription is a story.

Along with our Trustpilot reviews, we have been blessed with patients who want to share long-form versions of their experience with Releaf. 

Not for fanfare, but because they know what it feels like when conventional treatment options haven't been able to effectively help them. These are people who have spent years navigating symptoms without answers, often feeling let down or overlooked. 

You’ll find stories from across the UK - from veterans and carers, to those working in creative spaces, or construction - no two are the same. Some had never tried cannabis before. Others knew it helped, but wanted to do things properly, with regulatory oversight, clinical guidance, and proper reassurance that they were making the right choices for their health.

As Simon puts it, with quiet certainty after years of trial and error: 

“I can now say, in all honesty, that the treatment options I have been prescribed by Releaf have been the most effective migraine management tools I have ever tried.

“I have definitely found that the medical cannabis I have been prescribed - I don’t know if it’s just the way it’s grown, or if it’s just the way cannabis cultivation has developed over time - but the fact that they can moderate the amount of THC means I have a cultivar that does not make me feel 'high'. It’s not like I just kick back, open a bag of crisps and start watching cartoons.

I am able to live the life that has, at regular intervals, escaped me for more than three decades.”

Matthew had been through the long, heavy process of antidepressants more than once, and the idea of starting over again just didn’t feel worth the fallout.

“With antidepressants, you feel worse before you feel better, and they tell you to wait it out. By the time you do, you’ve already gone through the worst of it, so changing to something new means going through that all over again. It’s not that they wouldn’t switch me, but I never really wanted to go through that process again.

And then there are the other side effects. I won't go into great detail, but they can be pretty unpleasant. With medical cannabis, there are no negative side effects for me. It’s a world of difference.”

Amber’s experience spans physical pain, anxiety, gastroenterological issues, and the everyday unpredictability of living with chronic conditions. What she found with Releaf was something far more personal than anything she’d expected.

“At Releaf, I got advice tailored about what I needed for my specific conditions, which is much different from just hoping for the best with unregulated cannabis. It's been life changing, actually, and in so many ways that I didn't expect. 

I use the medical cannabis oil for sleep, which has worked well. I also have the vape, which is great because I'm not a smoker. For my joint pain, I take a mixture of some stronger and weaker strains depending on what I need at that time. 

A common comorbidity to chronic conditions like mine is depression, something I've struggled with my whole life. If I start spiralling, my vape just relaxes me. I have more patience for my kids, and I'm not having such extreme mood swings. I also get IBS symptoms because of all my food intolerances, and it calms those symptoms right away. 

Having a prescription and being able to actually carry medical cannabis with me on holiday is also an unexpected benefit. I love to travel, but I get a lot of anxiety due to my general health. I have one flower that is mostly CBD, and it just curbs that anxiety immediately, which in turn calms my body. Often, when I travel, I get really sick, and then I'm unable to eat and can't leave the hotel room. Now, I know I can just have a quick vape to get me through those moments.”

To read on, head to our Patient Stories page.

100,000 is just the beginning of something bigger

This milestone is not just about hitting a round number. It is about what that number represents: a growing community of people across the UK who are ready to rethink their care. People who want something more supportive, clinically grounded, and built on trust.

It shows that the idea of medical cannabis treatment in the UK’s public consciousness has gone through what can only be described as a true transformation over the past two years. What was once on the periphery, and poorly understood, is now a recognised treatment option with clear clinical pathways, regulated prescribing, and a patient-led shift in public perception.

That shift has only been possible because patients spoke up, doctors listened, and real-world outcomes began to change the conversation. With over 100,000 people taking the first step to see if this could be right for them, the future is not something we are waiting for. It is already taking shape.

What’s next for the Releaf community?

• Continued access to new treatment formats, including more THC vapes and UK-grown strains
• Ongoing product consistency thanks to partnerships with Glass Pharms® and other trusted suppliers
• Platform upgrades based on real patient feedback
• More voices and lived experiences shared across our growing community
• A continued commitment to legal, clinically led medical cannabis care that always puts patients first

Ready to take the first step? 

Head to our medical cannabis eligibility checker right now to see if a prescription with Releaf may be your ticket to better health and, potentially, a happier, calmer, more complete life. 

Releaf - Let's rethink healthcare