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BlogWhat is the triage process for medical cannabis?

What is the triage process for medical cannabis?

3 min read

June 25, 2024

Sam North

what-is-the-triage-process-for-medical-cannabis

At Releaf, we have streamlined the triage process to ensure our patients receive the highest quality care and treatment in the shortest possible time, including prescription delivery.

Contents

What is the triage process for medical cannabis?

Once you have completed our free and easy eligibility checker, simply use the integrated NHS login tool to get the triage process started.

Then we can:

  • Access your medical records
  • Sit down with you for your initial consultation 
  • Discuss your case during an MDT (Multidisciplinary Team) review.

Our multidisciplinary team of experts, including specialist doctors, nurses, and patient support staff, work together to evaluate each patient's unique needs and provide personalised treatment plans.

If everything is in order, the approved script is then released to our pharmacy (Xeal dispensary). You will receive an email and an SMS notifying you that your prescription is ready for payment. Once payment has been processed, the experienced pharmacists begin preparing the medication, which will then be sent out for delivery.

What happens during the initial consult?

The initial consultation is the first step in determining whether cannabis-based medicine is the right treatment for your condition. Instead of following a rigid set of questions, our specialists will engage in an open dialogue. They will review your medical history and records and ask a range of questions. This thorough conversation allows the specialist to make a well-informed decision about the suitability of medical cannabis for your individual needs.

Why do you access my medical records?

Accessing your medical records is a crucial step in our triage process. This lets our specialists fully understand your medical history, current medications and health issues, and any potential medication contraindications. Using our integrated NHS login tool during sign up allows us to access these records instantly, without undue delay. 

Why is there an MDT review?

The MDT review is an essential step in our triage process. It involves a team of experts reviewing your case as a whole and discussing the best possible treatment options for you. This collaborative approach ensures that all aspects of your health are taken into consideration and that the most suitable treatment plan is recommended for your specific needs.

Every specialist, nurse, and patient support staff member in our MDT is highly trained and knowledgeable about the application of medical cannabis, and they all bring different perspectives and expertise to the review process. This holistic approach allows us to provide comprehensive and personalised care for each patient.

How long does the medical cannabis triage and delivery process take?

The triage proccess varies depending on how long it takes to access your medical records, and sit down with you for your first consultation. Although now, thanks to our integrated NHS Login tool, most patients can start the prescription process within a matter of days after signing up. 

Supply chain issues have plagued the UK medical cannabis industry, and many patients have experienced long waiting times for their medication. That's why we have recently partnered with Glass PharmsⓇ .

Glass Pharms has produced the first UK-grown medical cannabis available to UK patients, heavily reducing the delivery time. We no longer need to be reliant on overseas medical cannabis supplies, and patients can receive their medication quickly after approval.

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It is important to seek medical advice before starting any new treatments. The patient advisors at Releaf are available to provide expert advice and support. Alternatively, click here to book a consultation with one of our specialist doctors.

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Sam North

Sam North, a seasoned writer with over five years' experience and expertise in medicinal cannabis, brings clarity to complex concepts, focusing on education and informed use.

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All of our articles are written by medical cannabis experts, guided by strict sourcing guidelines, and reference peer-reviewed studies and credible academic research. Our expert clinical team and compliance specialists provide valuable insights to ensure accuracy when required. Learn more in our editorial policy.

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Women’s History Month: Celebrating women’s contributions to medicine and science

Women’s History Month takes place every March, offering an opportunity to celebrate the important contributions of women to societies around the world. From scientific discoveries and life-changing inventions to driving social change, women have always played a vital role in the betterment of society. However, their achievements have so often been unrecognised and uncredited. So, in honour of Women’s History Month, we’re celebrating women’s contributions to medicine and science. **

06. 03. 2026

How UK medical cannabis delivery works (and why delays sometimes happen) in 2026

Medical cannabis delivery in the UK follows strict legal safeguards. Most prescriptions arrive within 2 to 5 working days, but compliance rules and courier regulations can occasionally extend timelines. Here’s how the process works, why licensed couriers are required, and what happens if a delivery is missed.

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International Day of Women and Girls in Science: Building inclusive futures

The International Day of Women and Girls in Science is an important date in the ongoing movement to end the Gender Gap. Despite still being a minority in many fields, women have made some of the most influential contributions to scientific development and progression in history. In honour of this year’s event, we’re honouring the women and girls who continue to push the boundaries of science and how their contributions are shaping the world of health care.

11. 02. 2026

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